Info

Getting Started:

Before you begin the process for placing a custom order, please read the FAQS and policies below.

Page Stationery was founded in 1999, by Sue Corral. Sue has been obsessed with typography, letterpress printing and beautiful paper since her early days as a design student. She believes less is more, God is in the details and that you can never have enough good, clean, white space. Prior to starting Page, Sue was an art director for Martha Stewart Living and Martha Stewart Weddings.

On the Environment

Page believes in preserving the environment. Wherever possible, we use only soy based inks and photopolymer plates to print on a wide variety of papers that come from environmentally conscious paper mills. We recycle all our paper waste to the best of our ability.

About Letterpress

Letterpress printing is a craft - lovingly practiced by artisans. At Page, each piece of paper is hand-fed through an antique letterpress printer, which allows for the unique look and character of our products. It is a meticulous, finicky, and at times, pain-staking process, but the result is a thing of beauty. And this is why even though letterpress is the oldest for of printing available, we are thrilled to find it still - alive and kicking.

Timeframe for custom orders

Generally, it takes us about 7-10 days from proof approval to complete your order. Keep in mind that does not include shipping, proofing, or the time it takes your future mother-in-law to decide between "honor" or honour".

General Pricing

Since we have a very broad range of papers, pricing can vary greatly. If you decide to order samples, a complete price list will be sent along with the samples you request. But, just to give you a general idea, see prices below.

design: stem (wedding), 100 quantity of each; invitations $390, invitation envelopes (printed) $300, rsvp $288, rsvp envelopes $247

design: jack (baby), 100 quantity of each; announcements with unprinted envelopes $363

design: gigi (personal stationery), 100 quantity of each; thank you notes with unprinted envelopes $342

Complimentary Design Elements

While all of our invitations have been thoughtfully designed, we can accommodate some changes at no additional charge. Font, ink, motif and envelope liner libraries will be sent along with the samples that you request. You may select from any of the choices available in those libraries at no additional charge.

Truly Custom Design Elements

If you are looking for something very specific - maybe you want the ink color on your invitations to match the color of your bridesmaids dresses, or you want a flower motif that looks exactly like the flowers you'll be carrying in your bouquet - we can do that too, but it'll cost you. See prices below.

Custom Motifs

The design fee* for this service is $30. per hour (with a minimum of one hour).

Custom Ink

Custom ink colors are available at an additional charge of $120. You must supply pantoneTM number or provide a swatch for us to match.

Custom Borders, Pocketfolders and Liners

We only inventory the paper stocks throughout our website, but can custom order many others. To custom order a stock there is a $50. handling fee + any additional paper costs. Please call for swatch samples (it helps if you have a color family in mind). We will not accept supplied paper stocks.

Shipping

We ship UPS ground unless specified otherwise. Exact shipping fee + $5. handling fee will be added to your order. Expedited shipping is also available. We cannot guarantee delivery dates. We are not responsible for lost shipments. Please see UPS site for information regarding holiday shipments. ups.com

To Place An Order:

We have broken the process into four easy steps. Remember to please call us with any questions you may have. We can be reached at 804.784.2277.

Step 1: Order Samples

While we have tried our best to show the beauty of our work through our website, nothing can compare with the real thing. When you order a sample kit, you will receive up to three designs of your choice, along with other complimentary design element libraries (font, ink, motif and liner choices), pricing, order form and contract. Sample kits are available in the following categories: wedding ($25. + shipping), baby ($15. + shipping), personal stationery ($15. + shipping) and holiday ($15. + shipping). The cost for the sample kit (minus shipping) will be deducted from your final invoice if you place a custom order.

Order samples by clicking here:

Step 2: Place a Custom Order

Once you have your samples and have made all the important design decisions, please contact us, so we can walk you through the ordering process. Make sure you have completed your order form entirely, so the process can go quickly and smoothly. Once we have your order, we will email you a wording form, contract and an invoice (50% non-refundable deposit). When you have returned the wording form, signed contract and 50% deposit, the proof process can begin.

Step 3: Proof Process and Approval

Once we receive your wording form, signed contract and 50% deposit, we will provide you with an emailed pdf proof of your order. Check your proofs carefully and email back and changes/edits. The initial proof and one round of corrections are free of charge. Each round thereafter is a $30 fee. When you are ready to approve, please print out each page of your proof, initial each page and fax back to Page Stationery (804) 784-2297. We will email you to let you know we received the approval and give you an approximate ship date.

Remember, we print directly from the approved proof. Page Stationery is not responsible for typographical or design errors that you have approved. Page will not incur the cost of reprinting and shipping orders due to these errors, nor will a refund be issued. Once an order is approved, changes cannot be made without incurring additional fees, and cancellations cannot be accepted.

**Final payment of your invoice must be made at this time in order to proceed to the printing stage.

Step 4: Printing and Shipping

From proof approval and receipt of final payment, we need 7-10 days to print your order.

We ship UPS ground unless specified otherwise. Exact shipping fee + $5. handling fee will be added to your order.

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Other Services:

Stuffing Envelopes, Mailing, Calligraphy; we do not offer any of these services.

Rush:

Rush orders are available for an additional 50% of costs. Rush orders ship within 3-5 business days of proof approval. Please call 804-784-2277 if you would like to place a rush order.

Pre-Ship Envelopes:

We can pre-ship printed envelopes for an additional $60. fee + shipping. We can pre-ship unprinted envelopes for an additional $10. fee + shipping.

Payment:

We accept all major credit cards and personal checks. If paying by check, please keep in mind, that we will wait for payment to clear before proceeding with your order.

Contact Information

Email for general inquiries: click here

1146 Tricounty Drive, St. A Oilville, VA 23129

804-784-2277p 804-784-2297f

Changes and Cancellations

All requests for an order change or cancellation should be done by phoning one of our representatives. Please don't send requests via email or by leaving phone messages. These may not be received in time and your order may ship regardless. Once an order has been packed and labeled, changes cannot be made and the order cannot be canceled. Please make sure that your order is correct, you have read and understood the product information and really want everything before clicking "Submit Order"

Online Order Returns

Custom products are not returnable or refundable. Holiday boxed items purchased from our online store have a limited refund policy due to seasonality. ***There will be no refunds for online holiday orders placed after December 12th 2008.*** If you are not completely satisfied with your online purchase within 7 business days upon receipt you may return the cards to us for a complete refund for the cost of the cards minus a 15% restocking fee. Cards must be unopened and in satisfactory condition upon receipt at Page. All return requests for online orders must be initiated within 7 days from when the products are delivered to you. All online returns require an RMA number and must be received by Page within 7 business days of receiving said number. You can email info@pagestationery.com to receive an RMA number, please include your order number, your name, the product that you wish to return, and a reason for the return. Customers are responsible for all return shipping costs, including on defective merchandise. Packages that arrive "COD" or "Postage Due" will be refused. All products must be received in new, resalable condition. The condition of the product will be determined at our discretion. A 15% restocking fee will be charged for all non-defective returns. Authorized returns will be processed within 7 business days from day of delivery. Unauthorized returns, refused packages, and undeliverable packages can take up to 3 weeks to be processed and may be refused, returned to you at your expense, or restocked with a 20% restocking fee. If your return has not been processed within the specified time then please email info@pagestationery.com.

We respect your right to privacy and will not rent or sell the information you share with us. Any information collected will be used strictly by Page for contact purposes. Additionally, this site is also hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.